GW2預售再開,但......

blacklion

GW2預售再開,但......
我仍然是刷不了卡 0.0,
填完資料, 按 complete purchase 都係無反應
why...

酷孤帥型男

建議先check check登記的Email有冇成功購買的信
(因為有d人就係因為咁重覆買左幾套!)
冇的話換個browser再試試
如果出現error, invalid等等訊息
就直接去NCsoft網站開個Support Account問吧

kaner123456

blacklion 發表於 12-4-30 01:40 PM
GW2預售再開,但......
我仍然是刷不了卡 0.0,
填完資料, 按 complete purchase 都係無反應

其實都講過好多次，無論係巴哈定邊度，

你換IE9試下刷信用卡，如果唔得再用EMAIL講個情況俾客服知，再叫佢幫你開通信用卡購買權限。

Henny7555

最好是直接電郵致Support Accoun客服。
表示你網購不了。
客服首先會機械地電郵給你說收到你的問題，叫你請等等。
三至五個工作天就會有專人幫你解決。

以下資料是必須的。

----The last 4 digits of the credit/debit card used in the payment
(信用卡尾4碼)
------- Country where card was issued:
(Hong Kong)
--- Card Type: (if you are using a credit/debit card)
(VISA)
--- postal code
(852)

-------
我是這樣做才買到的

blacklion

我有email to account service support了,
NC Soft 都係叫我用另一種browers, 但最後我係用Safari才刷到卡!!!
所以應該唔係張卡既問題0.0,  ie9唔得, 用其他browers試下

-------------------我是一條分隔線------------
Subject
The GW2 pre-purchase was failed
  
Discussion Thread
Response Via Email (Austin) 05/01/2012 03:48 PM
Hello,

Try making your purchase from another browser (like Google Chrome). Please let us know if you still receive the same error.

Thanks,
Austin
NCsoft Account Support
Response Via Email (Martin) 04/29/2012 03:08 PM
Hello,

Thank you for contacting NCsoft Account Support.

We are in the process of investigating this issue for you and you should receive an update within 24 hours. We may need more time if you contacted us on a weekend or holiday, but A Senior Customer Support Representative will respond to this support ticket as soon as possible.

Thanks,
Martin
NCsoft Account Support
Auto-Response 04/29/2012 04:57 AM

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